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Hunter Phillips
Hunter Phillips

WhatsApp Business: How to Download and Use the App to Boost Your Sales and Customer Satisfaction

The difference between WhatsApp and WhatsApp Business is what information is shown to the people you're communicating with. In WhatsApp Business, you can display catalogs and basic business information to streamline communicate with your customers.

download the whatsapp business


Small business owners have much to look forward to with WhatsApp's platform for business. Available for Android, the application is free to download. Offering you professional messaging tools, a company profile, and free international calls, communicating with your customer contacts is a breeze with WhatsApp Business.

Many small business owners are looking for ways to save money and time. Having WhatsApp on their computer can save a lot of hassle when it comes to sales. So how can you download WhatsApp Business on a PC?

After (almost) banishing text messages to oblivion with its mobile instant messaging, WhatsApp Inc. entered the corporate world in 2018. So a little less than four years ago, Mark Zuckerberg's firm (who bought WhatsApp in 2014) launched two new business messaging services to complement WhatsApp Messenger, originally dedicated to private users:

You can download the WhatsApp Business app for free on the Play Store (Android) and the App Store (iOS). This is the basic WhatsApp Business version, aimed at the following audience:

The WhatsApp Business API is the most advanced business solution offered by WhatsApp. It is designed for corporate customer services of small and medium-sized businesses to multinational corporations. The WhatsApp Business API can easily be used on mobile, tablet, and computer devices, without the need for a web browser. It is also compatible with Windows, Mac OS, and GNU/Linux (under a free license). The API scores high points for both your customer service and business performance:

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Many businesses want to use WhatsApp Business on a computer, for obvious reasons of convenience. You can use WhatsApp Business on a computer. The bad news is that you'll need to have your phone at hand.

Unlike the app, the WhatsApp Business API can be used from any device you want. It can be your computer, your smartphone, or your tablet. You can also use the same business account on multiple devices at the same time, which makes it easier for customer service teams.

Things to knowOne of the main differences between the two versions of WhatsApp Business API is the ability to manage and download it to your PC. It's up to companies to make the right choice in order to better manage their customers' messaging requests.

Why stop in the middle of the road? ChayAll has designed an all-in-one messaging tool that integrates the most popular instant messaging channels within your website, in just a few clicks! We offer a free version that allows you to discover the full potential of messaging and boost your business performance.

WhatsApp Business is free to download and was built with the small business owner in mind. The app makes it easy to personally connect with your customers, highlight your products and services, and answer their questions throughout their shopping experience. Create a catalog to showcase your products and services and use special tools to automate, sort and quickly respond to messages.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

There are currently 2 billion active WhatsApp users globally, making the app one of the most widely used mobile messenger apps worldwide. In 2022, over 500 million people had downloaded the WhatsApp Business app, according to the Google Play Store.

According to our latest WhatsApp statistics, approximately 175 million people send messages daily to the platform's business accounts. People can find answers to their questions and peruse a business's selection of goods and services, which can be viewed through the WhatsApp Business Catalogue.

WhatsApp has had a massive surge in popularity over the past few years, adding 1 billion new monthly active users. The business app of the platform also brought on better branding and engagement to businesses.

220.5 million users downloaded WhatsApp Business globally in 2021. This grew by 25.3% from 2020. WhatsApp had more than 292 million downloads as of June 2022. These statistics show that it is the preferred messenger application compared to other messenger software.

Asia-Pacific and Latin America are the regions that generated the most revenue for WhatsApp businesses. The app's continued popularity is a result of its being a readily available, user-friendly, and more affordable alternative to pricey SMS messaging.

WhatsApp for business is unquestionably something to consider if you're looking for a solution to enhance your customer service or marketing approach. It has had impressive user engagement growth since its launch five years ago.

Not being able to find a setting / preference to change it. Saw some of the older posts that suggested selecting a location when we select the download in top-right corner but even that saves directly and does not ask for a location.

Before we start talking about the steps involved in creating or setting up a WhatsApp business account and ponder upon the technicalities of the App. Let's take a moment to understand, What WhatsApp Business Account is and how it's different from the normal WhatsApp app.

The business account certainly has additional features that aid small businesses to start with an online business. Business can add their digital catalog to the app, create message templates and set up quick replies for repeated questions, and also highlight their working hours, and so on.

WhatsApp Business accounts fall into two categories, where they have two variations of the App depending on the business size and operation. First is the free-to-use WhatsApp Business App that can be downloaded from the play/app store. Another one is WhatsApp Business API, designed for big companies and organizations.

The WhatsApp Business app is available for download from both the Apple and Android app stores. It is available for download on your computer or mobile device. Between the WhatsApp and WhatsApp Business logos, there is a very slight visual difference. The app must be launched after it has been downloaded.

The first step is to accept the company's terms and conditions. If you want to read it before downloading the app, you can do so on WhatsApp's website. You should review the Terms of Service in light of the new WhatsApp Business policy update. After that, you must accept it and continue by clicking Continue.

A WhatsApp Business Account can be created in two ways. Either use your existing phone number and convert it to a business number or get a new phone number specifically for WhatsApp Business. It is advisable to use a new phone number.

You'll need to move your chat history, media, and contact information from your personal WhatsApp app to the WhatsApp Business app if you want to use your existing personal number for your business. You'll also have to give WhatsApp Business access to your phone's contacts and media files. To proceed, you'll need to enter your PIN number if your account is protected by two-step verification. After that, WhatsApp will start transferring all of your chats and media files to the WhatsApp Business app. Please keep in mind that this procedure may take a few minutes.

This is the final step in creating a WhatsApp Business account once you've completed all of the previous steps. On the requirement of business details, you will be prompted with the following attributes in this window.

WhatsApp Business App gives you access to features like quick replies and away messages, that might not be sufficient for your business growth and customer engagement. The other scenario here is that WhatsApp API services are only allotted to relatively bigger organizations, and small businesses can not take the advantage of many services. In that case, you can always use WhatsApp Chatbots and integrate them with your business platform. WhatsApp chatbots can automate your business, customer engagement, and interactions.

Even though WhatsApp gives you the facility to use a landline phone (fixed phone line) as the main number, you still need a mobile device that you will use to download WhatsApp Business app from the app store (as of today, only for Android users). You can use a mobile phone or a tablet.

Then the business account has to be created from scratch instead of converting a WhatsApp messenger into a business account. Scroll below to understand the steps to create WhatsApp Business Account using a new number.

The next step is to download WhatsApp Business from the google play store for android users and the apple app store in the case of iPhone users. Launch the app by clicking on the icon on the home screen once it gets downloaded.

The next step is to register a phone number with the business account. While converting messenger to a business account, WhatsApp would automatically identify the number previously in use. Check and click on the number to proceed to the next step.

Fill out the necessary information required to get started, like the name and category of the business, and choose an appropriate profile picture, preferably the company logo that users can associate with the business.

The first step is to download WhatsApp Business from the google play store for android users and the apple app store in the case of iPhone users. Launch the app by clicking on the icon on the home screen once it gets downloaded.

Select a country name to identify the correct country code from the drop-down list. Enter the phone number to be used for business. Choose an option to receive the verification code either via call or text. Enter the 6-digit code to complete the registration.


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